When Your Direct Report Has More Experience Than You Do
Get the free cliff notes from Episode 332 of The Manager Track: the exact scripts, four moves for earning credibility, and a decision map worksheet to fill in before your next one-on-one.
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- Check your inbox for an email from Archova. If it isn't there in a few minutes, look in your promotions or spam folder.
- Start with the decision map worksheet on page 5.
- Fill it in before your next one-on-one with the longest-tenured person on your team.
What's inside the 8 pages
- The two kinds of authorityExpertise and role, and what happens when new managers mix them up.
- What to say when you get boxed inWord-for-word lines for “we tried that in 2019” in front of the whole team.
- Four moves for earning credibilityEach one with the script to use, from naming what they know to reporting back.
- A decision map worksheetSort your five recurring decisions into who decides, who is consulted, and who is informed.
- The scar tissue code wordA team habit that turns old failures into useful information instead of a veto.
Ask for their expertise before you decide. Don't ask for their permission after.Ramona Shaw, Episode 332
Listen to the full episode
Ramona walks through each script with examples, including how to handle a veteran who corrects you in front of the team.
Watch Episode 332 on YouTube
About Ramona Shaw
Ramona is the founder and CEO of Archova and host of The Manager Track. She has spent roughly the last decade working with first-time managers and is the author of The Confident and Competent New Manager.